General terms and conditions

Updated: 2024.03.25.

• 1. General

  The following conditions apply to all orders placed by the customer (hereinafter "You") a Kalingo Kft, 4200 Hajdúszoboszló, Nyárfa utca 4, tax number: 32289059-2-09/HU32289059 hereinafter: "Mirunska.com”, “we” or “us”, etc.), which the Mirunska.com website, mobile website, the official Mirunska Facebook page, e-mail or phone (all of these are subject to the " Mirunska.com” expression).

  A Mirunska.com by placing an order on the website - by placing an "x" in the check box during the ordering process - you accept the terms of use contained herein ("Terms"). Please read the Terms and Conditions carefully before placing your order. An order can only be placed by a person who has reached the age of 18 and is not under guardianship.

  A Mirunska.com Any product or service displayed on the website at any time does not mean or guarantee that these products or services will be available at any time. We reserve the right to withdraw any product at any time.

  We reserve the right to change these Terms from time to time without notice. Your order is subject to the Terms and Conditions that apply at the time the order is sent Mirunska.com were listed on the page. 

  A Mirunska.com strives to provide the best possible online shopping experience. To this end, we ensure that our services work perfectly. You understand and agree that (i) you may not post, transmit, distribute, upload or promote any communication or content that may have a harmful or negative impact on our web store, products or services; (ii) behave in a way or use any means that restricts, inhibits, restrains or adversely affects other users Mirunska.com during the use of the site, or which affects the security of the site, or (iii) use any means or attempt to use any engine, software, device, agent, script or other tool or mechanism (including but not limited to spiders, bots, crawlers, avatars or intelligent agents) on the site

  to navigate or search, or to copy page content. We reserve the right to immediately terminate access to the site and delete the user account of any user who violates this provision or any other provision of these terms.

• 2. Prices and shipping costs

  In Hungary ​​the products are delivered by Packeta courier service or MPL (Hungarian Post) . To Austria, Slovakia, Poland and Romania  ​​the products are delivered by  Packeta  courier service.

  We take great care to ensure that the shipment is well packed, so that it arrives to you in excellent condition.
  We process the orders every day until 17:00 p.m., prepare the packages, and deliver them to the courier service the next day.
  In the case of orders paid by bank transfer, we can only post the next day if the payments related to the order have arrived at our account no later than 17:00 p.m. on the day of the order!

  The package will arrive at you within 1-5 working days after dispatch.

  Attention! Weekends and other holidays are not included in the time of delivery and order fulfillment.

  Collection at parcel points and parcel machines in case of advance payment by bank card and bank transfer:

  • Packeta parcel point and parcel machine – HUF 1257
  • FoxPost parcel machine – HUF 1449
  • MPL (Hungarian Post), PostPoint, MPL Parcel machines, MOL PostPoint, Coop Postpoint, MediaMarkt – 2280 Ft

  Collection at parcel points and parcel machines with cash on delivery payment:

  • Packeta parcel point and parcel machine – HUF 1580
  • FoxPost parcel machine – HUF 1449
  • MPL (Hungarian Post), PostPoint, MPL Parcel machines, MOL PostPoint, Coop Postpoint, MediaMarkt – 2280 Ft

  Home delivery cost throughout Hungary:

  • MPL (Hungarian Post) – HUF 2300 – prepayment by bank card and bank transfer
  • MPL (Hungarian Post) – HUF 2740 – in case of cash on delivery payment

  Free shipping

  • HUF 30000 we provide free delivery above.

  Delivery cost to the territory of Austria in case of prepayment by bank card and bank transfer:

  • AT Home delivery (3-5 days): HUF 6439

  Delivery cost to the territory of Romania in case of prepayment by bank card and bank transfer:

  • RO Packeta package points and Z-Box: 3225 Ft
  • RO Packeta – Home delivery: 4170 Ft
  • RO Sameday - Home delivery: HUF 4623

  Delivery cost to the territory of Slovakia in case of prepayment by bank card and bank transfer:

  • SK Packeta home delivery: 4428 Ft
  • SK Packeta package points: 2520 Ft

  Delivery cost to the territory of Poland in case of prepayment by bank card and bank transfer:

  • PL Packeta home delivery: 5535 Ft 
  • PL InPost Paczkomaty Box: 5535 Ft

  Attention! Weekends and other holidays are not included in the time of delivery and order fulfillment. 

  If the courier cannot deliver your package, he will try to deliver it again a little later. If this also fails, the package is automatically returned to the Mirunska.comto.

  A Mirunska.com the purchase contract is created electronically at the moment of placing an order on the website. Pursuant to this contract, the consumer (buyer) undertakes to pay the purchase price and receive the package, and is also obliged to cooperate with the Mirunska.comwith and must inform about all relevant circumstances that may affect the performance of the contract (Ptk. § 6:215 and Ptk. § 6:62 (1)).

  The consumer (buyer) is obliged to notify the online store or its agent, or the courier service, if for some reason he is unable to receive the package or is only able to do so at a later date. Otherwise, failure to provide information constitutes a breach of contract, which may result in compensation.

  If damage occurs due to failure to receive the package, a Mirunska.com is entitled to demand a penalty of HUF 10 000 from the consumer (buyer).

  If the damage caused by failure to receive the package exceeds HUF 10 000, the Mirunska.comis entitled to demand from the consumer (buyer) an amount equal to the amount of incurred and itemized costs (for example, delivery, freight, fulfillment, relabeling, etc. costs).

  In case of late payment, the Civil Code. On the basis of § 301/A (2), we charge late interest at a specified rate.

• 3. Order / fulfillment of the contract


  The available ordering methods are: Mirunska.com page, the official Mirunska Facebook page, ordering by e-mail or by phone. Please visit for more information "Aid" our page.

  As soon as you have placed your order, we will send you a confirmation email if you have provided us with your email address. If for some reason we cannot fulfill your order, we will let you know as soon as possible. If the consideration for such an order has been received by us, we will try to refund the relevant amount using the same payment method by which the payment was received. If a different solution is required for some reason, we will notify you and ask you to contact our customer service.

  A Mirunska.com Any contract created in connection with the placing and confirmation of an order placed during the use of the online store is not filed, it is concluded only in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. An invoice is issued and filed for the verbally concluded contract, which can also be accessed afterwards. The language of the order and its confirmation, as well as the conclusion of the contract, is Hungarian.

  Pursuant to this contract a Mirunska.com is obliged to fulfill the contract, and as a Buyer you are obliged to pay the purchase price and receive the package, and you are also obliged to cooperate with Mirunska.comand our delivery partners and you must provide information on all relevant circumstances that may affect the performance of the contract (Ptk. § 6:215 and Ptk. § 6:62 (1)).

  Correction of data entry errors - Responsibility for the veracity of the data provided

  During the order process, before finalizing the order, you always have the opportunity to change the entered data (clicking the back button in the browser opens the previous page, so the entered data can be corrected even if you have already moved to the next page). 

  We would like to draw your attention to the fact that it is your responsibility to ensure that the data you provide is entered accurately. With your order, you acknowledge that a Mirunska.com is entitled to charge you for all damages and costs resulting from incorrect data entry and inaccurate data. Mirunska.com excludes responsibility for performance based on inaccurate data entry. 

  If Mirunska.com despite all your care, an incorrect price is displayed on the website, especially with regard to the obviously incorrect, e.g. for a price of “0” HUF or “1” HUF that is significantly different from the well-known, generally accepted or estimated price of the product, which may appear due to a system error, then the Mirunska.com you are not obliged to confirm the order at the wrong price, but you have the option of rejecting the offer and can offer confirmation of the correct price, knowing which you can abandon your purchase intention.

  A Mirunska.com By registering on the website, you agree that the e-mail address you provided will be sent to the Mirunska.com operator to send newsletters and advertising letters with marketing content at indefinite intervals.  Registered data will be deleted from our system upon request. For security reasons, your cancellation request will only be valid if you confirm the cancellation request in the user's e-mail, thus preventing someone from deleting your registration intentionally or by mistake  from our database.

• 4. Delivery

  We accept and process orders as quickly as possible, and we do everything we can to deliver the order to your residence address or to your specified other address in Hungary with the selected delivery conditions.

  We try to send the packages in the shortest possible time and in the order in which the orders are received. We try to make the delivery within 1-5 working days from the confirmation of the order. Although we will do our best to fit into this time frame, it is possible that delivery may take longer due to unforeseen reasons. In the unlikely event that delivery is not completed within 30 days, you can cancel the order.

  Before you place the order, you will receive information about the expected delivery data. As soon as you have sent your order, we will confirm the expected delivery data by e-mail, if you have provided us with your e-mail address.

  You can find the complete Shipping and Delivery Policy at "Aid" page and pages presenting the products. If your order does not arrive on the scheduled date, please contact our customer service here: "Aid"

• 5. Cancellation of the order

  You can cancel or return your order up to 30 days from the date it was sent. You are responsible for the costs of returning the products. If you want to keep some items and only cancel part of your order, the shipping cost will not be refunded. You can find the Return Policy at Mirunska.com page. The right of withdrawal applies only to consumers, economic organizations (enterprises) may not exercise it!

  If you want to cancel or return your order, please contact our Customer Service or fill out and send the cancellation form; and 5.1 above. return the product to us within 30 days specified in section 6 below (Returns). We will refund the purchase price, if possible, to the specified bank account number.

  A Mirunska.com page we distribute original quality products, we guarantee their quality 100%, we never deliver faulty or damaged products. Nevertheless, if the delivered item is defective, please notify us immediately and return the item in accordance with section 6 below (Returns).

  Refusal to receive the package or deliberate failure to receive it is not the same as exercising the right of withdrawal!

  If the courier cannot deliver your package, he will try to deliver it again a little later. 

  A Mirunska.com this sales contract is created electronically at the moment of placing an order on the website. Pursuant to this contract, the consumer (buyer) undertakes to pay the purchase price and receive the package, and is also obliged to cooperate with the Mirunska.com, and to inform about all relevant circumstances that may affect the fulfillment of the contract (Ptk. § 6:215 and Ptk. § 6:62 (1)).

  The consumer (buyer) is obliged to notify the online store or its agent, or the courier service, if for some reason he is unable to receive the package or is only able to do so at a later date. Otherwise, failure to provide information constitutes a breach of contract, which may result in compensation.

  If damage occurs due to failure to receive the package, a Mirunska.com is entitled to demand a penalty of HUF 10 from the consumer (buyer).

  If the damage caused by the failure to receive the package exceeds HUF 10, Mirunska.com is entitled to demand from the consumer (buyer) an amount equal to the amount of the incurred and itemized costs (e.g. shipping, freight, fulfillment, re-labeling costs, etc.).

  In case of late payment, the Civil Code. On the basis of § 301/A (2), we charge late interest at a specified rate.

  The right of withdrawal cannot be asserted if the consumer a Mirunska.com notifies the customer of the cancellation only after several failed deliveries due to his own fault. THE Mirunska.com is entitled to demand compensation/penalty from the consumer, since the breach of contract and the resulting damages, as well as the conditions for payment of the penalty, have already occurred.

• 6. Returns

  A Mirunska.com in accordance with Section 5 (Cancellation of Order) guarantees a refund (less delivery charges) provided you return all items in the same condition as when you received them. This means that the items have not been damaged, soiled, washed or worn, and all tags and labels are intact.

  You can return the products to us by filling out the return form if you wish.

  Refund of products a Mirunska.com based on the standard refund process:

  • there should be no signs of wear on the products.
  • the products must not be damaged or missing any accessories (straps, etc....).
  • the notification of the product refund request must be sent within 30 calendar days of receiving the package
  • the product must be returned in a packaging that protects it from damage during transport.
  • in the case of returned products that are damaged, incomplete, used or with signs of wear, we reserve the right to apply a reduction in value or refuse the refund.
• 7. Payment methods

  Credit card or debit card
  

  You can enter your payment details using a credit or debit card valid at the time of placing the order (VISA, Maestro or Mastercard).

  Online bank card payments can be made by Stripe process it. If you choose this payment method, your order will be confirmed immediately and the order will be processed.

  Bank Transfer

  If you choose the bank transfer payment method, after placing the order, you will receive information about all the necessary payment information in the confirmation e-mail. The order is processed after receipt of payment.

   Payment by direct bank transfer must be completed within 24 hours, otherwise the order will be cancelled.

  Mirunska virtual gift cards

  You can pay part or all of your order placed on our website with a Mirunska virtual gift card. About the Mirunska virtual gift card and combining it with other payment methods here you can read more. The invoice document required by law is sent in the e-mail confirming the purchase. When paying with a Mirunska virtual gift card, on the checkout page, use the gift card code in the gift card code field. The balance of the gift card will be applied to the total value of the basket as a discount. Does not apply to delivery fees!

  Cash on delivery

  Payment to the courier in cash or, if possible, by bank card.

• 8. Our responsibility

  A Mirunska.com is not liable for indirect losses that are a side effect of the main loss or damage, such as loss of profit or opportunity; or failure to deliver products or failure to perform any of our other obligations under these Terms, if the failure is the result of an event beyond our reasonable control, including but not limited to fire, flood, storm, riot, riot, war, nuclear accident and terrorist act.

• 9. Rights enforcement complaint handling options

  If you have a problem with a product that a Mirunska.com If you purchased from an online store, you have the opportunity to file a complaint, which, if possible, will be remedied immediately. We will record the complaint, which we will send to you at the latest at the same time as the response to the complaint. 

  We will respond to the complaint received in writing within 30 days. To submit a complaint a "Aid" page is possible. If the complaint is rejected, we will inform you of the reason for the rejection.

  If you were unable to validate your complaint at Mirunska.com, you can also submit your complaint here:

  Hajdú-Bihar County Government Office

  Department of Technical Licensing and Consumer Protection, Department of Consumer Protection

  Head of department: dr. Peter Molnár

  Address: 4024 Debrecen, Tímár utca 17-19.

  Postal address: 4002 Debrecen, Pf. 475.

  Phone number: +36 52 533 924, Fax: +36 52 327 753

  Email:  fogyved_eaf_debrecen@nfh.hu

  EU online dispute resolution platform ("ODR platform").

  The ODR platform is available here: https://ec.europa.eu/odr.

  The ODR platform enables consumers and traders within the EU to try to resolve complaints arising from online purchases out of court. This user-friendly and interactive website is available in all official languages ​​of the EU and is free to use. Using the ODR platform, the consumer and merchant can agree to select a dispute resolution body and then go through a process to resolve the consumer's complaint.

• 10. Colors and sizes

  We make every effort to accurately display the characteristics of our products, including material composition and colors. However, the colors you see are determined by your computer system, and we cannot guarantee that the computer displays the colors accurately.

  A Mirunska.com The product sizes shown on the website are only approximate values, with which you can better imagine the cut or style of a given product, but they do not necessarily correspond exactly to the dimensions of the given product. The actual dimensions of a product may vary depending on the material used in production.

• 11. Accessory Warranty, Product Warranty, Warranty

  If the purchased product is defective, a Mirunska.com comply with all applicable legal obligations. If you have a complaint about a product with a clear material or manufacturing defect, including a product damaged during shipping, please let us know by returning the product immediately along with the pre-printed return form.

  10 year for a purchase price of HUF 000 but not exceeding HUF 100, 000 years for a purchase price exceeding HUF 1 but not exceeding HUF 100, and 000 years for a purchase price exceeding HUF 250. The warranty period begins on the day the consumer product is handed over to the consumer. If the consumer puts the consumer product into operation more than six months after handover, the start date of the warranty period is the day the consumer product was handed over. Please confirm the date of commissioning. If the warranty period indicated on this warranty card is longer than 1, 2, or 3 years for a period exceeding the statutory warranty period, the Mirunska.com the conditions of the voluntary guarantee undertaken by

  Supplies warranty

  A Mirunska.com in case of faulty performance, you can enforce a warranty claim against the company according to the rules of Act V of 2013 on the Civil Code.

  According to your choice, you can use the following accessory warranty claims:

  You can request a repair or replacement, unless the fulfillment of the request you have chosen is impossible or the company would incur disproportionate additional costs compared to the fulfillment of your other request. If you did not or could not ask for the repair or replacement, you can request a proportional reduction of the compensation or have the defect repaired by someone else at the company's expense or withdraw from the contract.

  You can switch from your chosen accessory warranty right to another, but the cost of the switch will be borne by you, unless it was justified or Magnastore provided a reason for it.

  You are obliged to notify us of the error immediately after its discovery, but no later than within two months of the discovery of the error. After the two-year statute of limitations from the execution of the contract, the accessory warranty right can no longer be asserted. In the case of a used item, this deadline is a maximum of one year.

  You can enforce your accessory warranty claim against Magnastore.hu.

  Within six months from the date of delivery, there is no other condition for asserting a warranty claim for accessories other than reporting the defect, if you can prove that the product or service Mirunska.com provided. However, after six months have passed since the performance, you are already obliged to prove that the defect you recognized was already present at the time of performance.

  Product warranty

  As a product warranty claim, you can only request the repair or replacement of the defective product.

  The product is defective if it does not meet the quality requirements in force at the time it was placed on the market or if it does not have the properties described by the manufacturer.

  You can assert your product warranty claim within two years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.

  You can only exercise your product warranty claim against the manufacturer or distributor of the movable item. You must prove the defect of the product in the event of a product warranty claim.

  The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:

  – the product was not manufactured or marketed as part of its business activities, or

  - the defect was not recognizable according to the state of science and technology at the time of placing it on the market or

  - the defect of the product results from the application of legislation or mandatory official regulations.

  It is sufficient for the manufacturer (distributor) to prove one reason for exemption.

  Due to the same error, you cannot assert an accessory warranty claim and a product warranty claim at the same time, parallel to each other! However, if your product warranty claim is successfully asserted, you can assert your accessory warranty claim for the replaced product or repaired part against the manufacturer.

  Warranty

   151/2003 on the mandatory warranty for certain consumer durables in case of faulty performance. (IX. 22.) Government Decree 19/2014 on the procedural rules for managing warranty and guarantee claims for items sold under a contract between a consumer and a business. (IV. 29.) NGM decree and Act V of 2013 on the Civil Code, the Mirunska.com liable for warranty.

  It undertakes a warranty for the duration indicated on the warranty card, which you can enforce by returning the product to our headquarters. If the manufacturer's warranty applies to a longer period than this, in that case the customer can assert his claim to this effect at the manufacturer's service center during the remaining time.

  A Mirunska.com is released from its warranty obligation if it proves that the cause of the defect arose after performance.

  For environmental reasons, the warranty card is always sent to the customer electronically. With this, or with the serial number on the product, you are entitled to enforce any warranty claim with us. 

  Due to the same error, you cannot assert a claim for accessory warranty and warranty, or a claim for product warranty and warranty at the same time, in parallel with each other, but you are entitled to the rights arising from the warranty.
• 12. Transfer

  A Mirunska.com reserves the right to assign its claims arising in connection with the delivery of the products to third parties or charge them in favor of third parties.

• 13. Partial Invalidity

  If any part of these Terms is found invalid by any court or regulatory body, the remaining Terms will continue to apply.

• 14. Ownership

  A Mirunska.com the content on this page, all intellectual property rights, such as trademarks or copyrights, are the property of the licensee. THE Mirunska.com page and its content, including the copying or storage of such content in whole or in part, except for your own personal, non-commercial use Mirunska.com prohibited without permission.

  The product until full payment of the purchase price a Mirunska.com Owns!

• 15. Data management, Data protection

  A Mirunska.com is committed to the protection of the personal data of its users and partners, with particular regard to respecting the customers' right to self-determination of information. When using the online store, the personal data provided to you will be kept confidential and will not be disclosed to other parties. Use the data recorded during the order to complete the order. The data of the invoice created for the order placed on the website of the online store will be recorded and stored with the data provided during the order placement for the period specified in the accounting law in force.

  A Mirunska.com takes all security, technical and organizational measures that guarantee data security.

  It is the customer's responsibility to familiarize themselves with the data management rules detailed in the General Terms and Conditions. With the order, the customer declares - as part of these General Terms and Conditions - that he has read the information about the management of his personal data, based on this he has voluntarily and of his own free will decided to purchase in the Mirunska.com online store, accepting the rules for the management of his personal data.

  Mirunska.com does not collect personal data considered special data (personal data related to racial origin, nationality, political opinion or party affiliation, religious or other worldview beliefs, interest-representative organization membership, sex life, health status, pathological passion, and criminal history) at all. does not treat. The legal basis for processing personal data is the voluntary consent and provision of data by the person concerned.

  If the buyer does not register a user account, does not subscribe to a waiting list or newsletter, or stops shopping without finalizing the order. that the contents of the basket will not be saved for later use, and personal data that may have already been provided will not be saved. After the deletion of the user account - with the exception of the data of orders that have already been fulfilled, for which the data retention periods are contained in the accounting and tax legislation - the customer's personal data will be deleted, the deletion of the user account Mirunska.com interprets it as a withdrawal of data management consent.

  A Mirunska.com handles customers' personal data automatically and electronically, does not use a data processor during data management; transfer personal data to third parties only in accordance with these General Terms and Conditions. The place of data management is Hungary, a Mirunska.com its current place of business or registered office.

  A Mirunska.With personal data is processed for order fulfillment, customer service, invoicing, and business communication (direct marketing messages). Therefore, personal data will also be managed by third parties such as: accountant, financial partners Stripe, OTP Bank, invoicing (Billingo), logistics (Packeta and Packeta partners, MPL and MPL partners, in the case of direct marketing messages a Mailchimp), developer and maintainer of our online store (Kalin Productions).

  During the purchase, the customer is obliged to provide the personal data necessary for the fulfillment of the order, customer service and invoicing in full and truthfully. This personal data is as follows:

  (a) surname, first name or company name;

  (b) residential address or registered office;

  (c) delivery (delivery) address;

  (d) electronic mail address;

  (e) landline and/or mobile phone number.

  (f) billing address

  A Mirunska.com draws the customers' attention to the fact that, upon completion of the contract, the processing of the specified range of personal data (name and address) is mandatory based on accounting (Act C of 2000 § 169 (2) on accounting) and tax legislation, the duration of which 8 (eight) years. Due to the data management defined by law, there is no legal possibility to delete this data upon request by the data subject.

  A Mirunska.com performs its data management in compliance with data security requirements. In this context, it takes all the technical and organizational measures, as well as develops the procedural rules, which are necessary to fulfill the data and privacy protection requirements.

• 16. Legal References

  Subject to these General Terms and Conditions, as well as the General Terms and Conditions, the legal relationship of the Parties is governed by Hungarian law, in particular

  Data handling

  CXII of 2011 law (Infotv.)

  Withdrawal, product warranty, accessory warranty, refund, penalty, interest on late payment

  45/2014. (II. 26.) Government Decree

  Ptk. 6:215. § and Civil Code 6:62 a.m. § (1)

  Ptk. § 301/A (2)

  Warranty

  151/2003. (IX. 22.) Government decree

  Copyrights

  LXXVI of 1999 law

  In particular, the following legislation applies to the Agreement:

  CLV of 1997. law on consumer protection;

  CVIII of 2001 Act on certain issues of electronic commercial services and services related to the information society;

  Act V of 2013 on the Civil Code (PTK);

  151/2003. (IX. 22.) Government decree on the mandatory guarantee for certain consumer durables; Government Decree 45/2014 (II.26) on the detailed rules of contracts between the consumer and the business;

  19/2014. (IV. 29.) NGM decree on the procedural rules for dealing with warranty and guarantee claims for things sold under a contract between a consumer and a business.